Refund policy

You can request a return within 30 days of delivery. For a change of mind, the item must be unused. Please keep the mount, its attachment pieces and your order number.

Start with our contact form. Include your order number, the item and the reason for the return. Wait for our return instructions and the correct address before sending it. For change-of-mind returns, you pay the return postage.

If your item is wrong, defective or arrives damaged, contact us with your order number and a description of the problem. Desk Interval covers return postage in these cases. Do not discard the item before we reply.

After we receive and inspect a return, we’ll let you know the outcome. Approved refunds go to your original payment method. Your payment provider may need additional time to post the refund.